Managed IT Services
IT is the backbone of any company, and every business needs its IT infrastructure managed. From networks and servers, all way down to individual computers or passwords; many moving parts within an organization require full-time attention.
The benefits of having an IT management team are clear – they can help businesses keep up with the latest technologies and provide expertise for managing your infrastructure and information technology practices. With our assistance, you will be able to operate smoothly without any confusion or worries about how things should work on different platforms!
American Lazer’s Managed IT Services will help you keep operations running smoothly by taking care of your network while ensuring the latest security measures are installed. Contact us today!
Managed IT Services
- Corporate Networks and Infrastructure Server Management
- PC/Laptop Management & Support
Corporate Networks and Infrastructure
Maintenance
- Domain Name Management
- Centralized Systems Documentation
- ISP Management
- Web Host Management
- 3rd Party Vendor Management
- Software License Management
- Subscription Management
- Telephone System Vendor Management
- Telco / CLEC Management
Network Management
- External Monitoring of Internet Connections
- Router Monitoring, Management & Maintenance
- Switch Monitoring, Management & Maintenance
- VPN Management
- Firewall Monitoring, Management, & Maintenance
Asset Management
- Asset Reporting
- Asset Lifecycle Management
Projects and Strategic Planning
- Assigned CTO
- Project Research and Proposals
- Unlimited Purchasing Support
- Scheduled CTO Calls
- Fundamentals of Disaster Recovery
Other
- Priority Service
- Access to Help Desk
- Discount on Standard Rates
- Access to Loaner Equipment
- Access to System Test Labs
Server Management
Monitoring and Alerts
- American Lazer/The Copier Connection’s Remote Management Suite
- Disk Space Monitoring
- Event Log Monitoring
- Service Availability Monitoring
Security
- Operating System Patch Management
- Virus / Malware Prevention Management
- User Account Administration
- File Permission Management
Backup and Disaster Recovery
- Daily Backup Log Review
- Backup Issue Remediation
- File Restorations
- System Imaging Software
- System Imaging Hardware
- System Imaging Management
- Off-Site Storage of System Images
- Annual Test Restorations
Management & Maintenance
- Printer Setting Management
Support
- Phone Support
- Remote Control Support
- Issue Remediation
- Unlimited On-Site Services as Needed
- Emergency Loaner Equipment
- Emergency After Hours Support
Vertical Applications and Other
- 3rd Party Software Liaison
- Microsoft Exchange/365 Support & Administration
- SQL Server Support & Administration
- Terminal Server Support and Administration
- VMware Support & Administration
- Hyper-V Support & Administration
PC/Laptop Management & Support
Management & Security Tools
- American Lazer / The Copier Connection’s Remote Management Suite License
- Virus Protection / Malware Protection Subscription
Security
- Operating System Patch Management
- Microsoft Application Patch Management
- Virus Protection Management
- Spyware and Adware Prevention
- Issue Remediation
Maintenance
- Asset Management
- Desktop Optimization Management
- Disk Space Monitoring
Support
- Access to Help Desk and Remote Support
- Issue Remediation
- Unlimited Phone Support
- Unlimited Remote Control Support
- Emergency Loaner Equipment
- Unlimited On-Site Support
- After Hours Support
Backup & Disaster Recovery
- System Imaging Software
- System Imaging Hardware
- System Imaging Management
- Off-Site Storage of System Images
- Annual Test Restores
About American Lazer
We provide the highest-quality MFPs printers/copiers, Network Security, Managed Print Services, and IT Managed Solutions to businesses in Eastern Massachusetts and Southern New Hampshire. Contact American Lazer today by clicking here or call (866) 922-9003 to contact our team.
