Copier problems are every office’s worst nightmare. It starts out slow, a few more paper jams here and there, maybe you notice it slowing down a little, but soon enough it gets to the point when you have to purchase a new one. So how do you know when it’s really time for an upgrade and not just a repair?
Well, here are a few things you should consider when deciding whether or not its time to replace your copier:
What’s the lifespan of your copier?
The first thing you should figure out is how long your specific copier is supposed to last. The general lifespan of a copier is said to be 7-10 years, but it varies depending on the brand, model, and usage. Most manufacturers will include the average lifespan in the copier’s manual. If it’s fulfilled its forecasted lifespan, then you can replace your copier knowing you got your money’s worth! On the other hand, if you find that your copier is having major issues and is not close to fulfilling its lifespan, contact the manufacturer and ask them about their warranty options and what they can do for you.
Another thing you should look for in your manual is recommendations of how to take care of your copier. There will most likely be information about how often it should be cleaned and serviced in order for it to work the best to its ability and live out its lifespan.
How often do you repair it?
A lot of times when a copier runs into issues the item can simply be repaired instead of replaced. Take into consideration how many times you’ve repaired the copier, as well as the last time it was repaired. If it has only had a few repairs in its lifetime you can probably put off replacing it and just make the necessary repairs. But, if it seems like you are constantly making repairs, and the repairs keep getting more frequent and closer together, it’s definitely time to purchase a new one.
How many people are using it?
The amount of people using the copier greatly impacts how it operates. Has your company grown since you bought your copier? Have you hired more employees? Different copiers are made for different amounts of usage. The more usage it gets and the more people using it increases you chances of running into problems. Take another look at your manual and research your copiers capacity, print speed, and print volume and decide whether or not it’s capable of handling your needs. If this information is a little confusing to you, ask a professional, we would be happy to help you out.
How hard is it to get toner and replacement parts?
Replacing parts and getting new toner is a key part in maintaining your machine. Manufacturers often offer replacement parts for several years after the copier is made, but as they keep coming out with new copier models, they stop producing parts for the old ones. After a few years you may begin to find it harder to get the parts you need, and as they become more scarce prices for them will go up. You may be able to manage doing this for a while, but eventually, it will be time rip the band-aid off and get a new copier.
After you’ve taken all these things into consideration, and you come to the conclusion that is time to replace your copier, we can help you out! Call us today at (866) 922-9003 or request a quote online! We look forward to hearing from you!